In modern society, community property management is becoming more and more important. For community property management companies, how to more effectively understand the needs of homeowners and deal with homeowners' feedback in a timely manner, so as to improve the quality of community management and homeowners' satisfaction, is an urgent problem for community property management companies and community managers to solve. Therefore, it is very necessary to introduce a management system, so, is there any system that works well?
When choosing a property system, the property company can choose the system that suits them according to the actual situation and needs of the community. Among them, the Mark's owner's applet is very functional and easy to use. Let's take a look at the functions of the Mark's Owner Mini Program.
Owner-side function configuration, intelligent payment service platform
For the owners, the main use scenario of the owner's applet in the Mark property management system is still on the mobile terminal, and the functions provided by the mobile terminal are: mobile phone door opening, property payment, property repair, housekeeper service, etc.
Digital photo wall
Through the public display of the property, it better reflects the work concept of "doing practical things for the owners", so that the owners can feel the serious service attitude of the property and enhance the image of the property company. With the help of the photo wall, property management personnel can show their daily work, publicize and organize various activities in the community, show the wonderful moments of the activities, and even interact with the owners, so that the property work can be truly seen.
Automatically generate service tickets with clear and straightforward charges
Efficiently build a "property life + life service" platform, expand the content of property services, effectively solve the needs of owners, and increase economic benefits. Life service needs are ordered online, service work orders are automatically generated, and property personnel are notified in real time. Owners and property managers can keep abreast of the status and progress of work orders, and write notes on payment items to avoid indiscriminate charges and overcharges.
Offer configuration
The owner's applet can be configured with preferential payment activities, and cashback welfare activities can be easily held, which not only enhances the enthusiasm of the majority of owners to pay fees, but also enhances the communication and interaction between the property and the owners. What's more, the collection rate of property fees has also been greatly improved!
Application case sharing
The owners of a community often have the need to report for repair, generally to the building property management personnel feedback maintenance needs, and then by the property management personnel to contact the master for maintenance, but the problem of this method is that the owner often does not know when the master will come to repair, and the communication efficiency is low. In order to solve this problem, the community introduced the Mark Owner Side applet, which allows owners to directly report for repair online if they have maintenance needs, automatically generate service tickets, and view progress online in real time, which greatly improves efficiency and improves owner satisfaction.
If community property management wants to improve efficiency, information tools are indispensable, and the Mark Owner Mini Program can make property work more convenient, so it is a very correct choice to choose the Mark Owner Mini Program.